Comcast, Spectrum Project Combined Loss of 1 Million Internet Customers by 2025

Comcast and Charter Communications’ Spectrum are experiencing significant broadband subscriber losses, with nearly 259,000 internet customers lost in the first quarter of 2025 and analysts projecting over 1 million losses by year-end due to intensified competition from 5G and fiber providers, as well as the end of the Affordable Connectivity Program. Comcast executives acknowledge the company is not matching marketplace expectations and are implementing fixes focused on price transparency, ease of doing business, and new leadership to address these challenges. Despite continued subscriber declines, Comcast’s quarterly revenue and earnings slightly exceeded analyst forecasts, though overall revenue decreased and net income dropped by over 12%. The company is increasingly relying on its sports rights portfolio and the growing Peacock streaming service to offset cord-cutting and revenue declines, with live sports and strategic partnerships driving Peacock’s subscriber and revenue growth. Investor sentiment remains mixed; while Comcast shares have fallen due to subscriber losses, analysts forecast potential upside for the stock with a consensus “Outperform” rating and an average 12-month price target significantly above current levels. Comcast’s leadership remains optimistic about the company’s unique position and ongoing strategic adjustments to improve customer value and business performance.